Skip to content
Write review For Business
  • Login

Contact Wayfair Canada Customer Service

How to Reach a Person at Wayfair Canada

Verified Contact Information

Toll-Free Number:

  • 1-844-797-0015
    USA and Canada
Call customer service
Send Message

Customer Service:

  • 1-800-508-1737
    Cancel Rewards Dollars
  • 1-877-929-3247
    USA and Canada

Wayfair Canada Emails:

Customer Service
Canada, US
Investors/ Franchising
Jobs/ Career
Legal

Wayfair Canada Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Wayfair Canada Phone Number
1 (844) 797-0015
Average Hold Time
00:01:47
Average Calls duration
6 minutes
Most Popular Wayfair Canada Email Address
service@wayfair.ca
Wayfair Canada Live Agent Availability
31% of callers successfully reach a real person
Issue Resolution Rate
Low (26% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Wayfair Canada?

Most Popular Number:

(844) 797-0015
USA and Canada
Total calls: 2 135 Issues resolved: 150 Last call: May 11, 2026

Wayfair Canada customer service phone number is 844 797-0015. This is the telephone number of the customer service. The support number exists to provide clients with general information. The other line to contact Wayfair Canada is 800 508 1737. When the contact line is busy, call 877 929 3247. During the conversation with the Wayfair Canada representatives you can receive additional information and provide more details of the problem.

Wayfair Canada email address is service@wayfair.ca. This is the email address of the representatives from Canada. To reach the USA members, send the letter to the service@wayfair.com. For investing issues, turn to the ir@wayfair.com. In jobs inquiries, connect the company via careers@wayfair.com. The lawyers are accessible through legal@wayfair.com.

Wayfair Canada hours are Monday through Friday from 8 a.m. to 12 a.m. EST. On Saturdays the customer care department is available from 8 a.m. to 8 p.m. EST. On Sundays you can reach the Wayfair Canada support from 9 a.m. to 6 p.m. EST. Whether the schedule changes, the company reveals the advertisement on the website.

Wayfair Canada address of the corporate office is 4 Copley Place, 7th Floor Boston, Massachusetts 02116 United States. This is the location of the Wayfair Canada headquarters. You can use the location of the head office to send the letter and other correspondence to the administrative specialists of the company.

The Wayfair Canada application is available in the store of your phone. The Wayfair Canada app provides the chance to get access to the company services. To download an app, find it in the Play Market or App Store. In case of challenges, turn to the online chat for assistance and guidance.

Wayfair Canada website provides chat communication for fast solving of issues. The icon of the online chat is at the right down corner of the page. Click on it to launch and ask questions.

PissedConsumer Club

Contact Information

Wayfair Canada Website:

Wayfair Canada Help Center:

Corporate Office Address:

Wayfair LLC
4 Copley Place, 7th Floor
Boston, Massachusetts 02116
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8AM - Midnight

Saturday: 8AM - 8PM

Sunday: 9AM - 6PM


More contact details

Summary of Wayfair Canada Customer Service Calls

2.6K TOTAL
CALLS
05:45 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Wayfair Canada?

Shipping and Delivery Question:

  • “Missing / delayed item with no further details”
  • “Wrong item”
  • “Order not arrived”

Product/ Service Question:

  • “Broken legs on one of my chair”
  • “Broken leg on a chair”
  • “Purchased item not yet received it now it is on sale .”

Request for Information Question:

  • “Information sur la livraison”
  • “I’d like assistance to put thru an order on payments”
  • “Looking for item I purchased a full refund”

Return/ Replace Question:

  • “Received the wrong coloured item I want to return for full refund and no delivery fees since it was your mistake”
  • “Changer adresse de livraison d’un colis”
  • “Return”

Activation/ Cancellation Question:

  • “Cancellation of replacement part”
  • “Cancel order”
  • “Cancelling an order”

Payments and Charges Question:

  • “Online payment”
  • “Price on invoice”
  • “Billing”

Refund Question:

  • “Refund”
  • “Unable to get a refund for undelivered out of stock item”
  • “My refund for returned vanity”

Account Question:

  • “My email is incorrect”
  • “Promo code”
  • “Account”

Cards Question:

  • “Wayfair credit card”
  • “Credit card problem”
  • “Update credit card info”

Staff Question:

  • “Customer service”
  • “Services clients”
  • “Service client”

Website/ Application Question:

  • “Check for online order site”
  • “Having problems with website”
  • “Everytime I go to the website it's always for the USA why”

Employment Question:

  • “Enquiring of a job vacancy”
  • “Trying to apply for a repair technician job”

Other Question:

  • “I didn’t receive my order”
  • “Matelas défectueux”
  • “Retour commande”

Compare Wayfair Canada Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Home Depot
Home Depot Customer Service
stars-rating-fill
4.3 out of 5
IKEA
IKEA Customer Service
stars-rating-fill
4.3 out of 5
Lowes
Lowes Customer Service
stars-rating-fill
4.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Wayfair Canada? What happened? What can we help you with?
Submit review Don't show this popup
Wayfair Canada
Reviews Contacts Community