Contact Wayfair Canada Customer Service
Wayfair Canada Phone Numbers and Emails
Toll-Free Number:
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(844) 797-0015
Customer Service:
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(800) 508-1737Cancel Rewards Dollars
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(877) 929-3247
Wayfair Canada Emails:
How to Contact Wayfair Canada?
Most Popular Number:
| Total calls: 2 033 | Issues resolved: 138 | Last call: May 13, 2025 |
Wayfair Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Wayfair Canada Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Wayfair Canada is 8447970015. 80% of consumers used this number to address their issues and concerns. Meanwhile, 100% of users reported contacting a real person successfully by dialing the phone number 8005081737.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Wayfair Canada may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Wayfair Canada Customer Service is rated at 2.1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Wayfair Canada is 8447970015. 80% of consumers used this number to address their issues and concerns. Meanwhile, 100% of users reported contacting a real person successfully by dialing the phone number 8005081737.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Wayfair Canada may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Wayfair Canada mainly because of product/ service, request for information, shipping and delivery.
25% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Wayfair Canada is service@wayfair.ca. 92% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Wayfair Canada Website:
Wayfair Canada Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8AM - Midnight
Saturday: 8AM - 8PM
Sunday: 9AM - 6PM
Wayfair Canada Customer Service Reviews
They want me to cancel my order. Sit on my 600$.
And then want me to reorder in a different finish more money out of my pocket. Over a month away for delivery and now say they dont know when it will be in stock.
I purchased a shower rail listed as "open box". Wayfair accepted the order, sent me an email confirmation of the sale and the delivery but AvoidAvoidsent a completely different item.
When I contacted them they said, in effect "too bad, nothing we can do except refund". I realize open box is not full retail but if they accept the order and pretend to have fulfilled it they should offer a sealed item as a replacement, not brush it off.
There is no indication on their site or on the item that they may accept a purchase then refuse to honour it. Terrible customer service.
I am a customer that I depend on speaking to order , I am 80 wold noogreat with the technology, I have spent 5 hours trying to call all numbers to talk to someone with zero success what kind of a customer service you have please call me on my cell 647-919-**** I did receive my desk today it doesnt look good in my room, I want to return it , I dont know how
The order number was 435744****
Li ordered by mistake with my email that I dont have any more, I didnt even receive confirmation order
I have been calling constantly to figure it out finally I received the task today but Im so unhappy with it please I need help not by email but by someone calling me talking to me personally 647919****. I would really appreciate your callback, thank you, MARY.
Purchased a table the leg was defected as far as this point nothing has been done, but I was reassured. Someone will get back to me.
How Good is Wayfair Canada's Customer Service?
Summary of Wayfair Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Wayfair Canada?
Shipping and Delivery Question:
- “Delivery didn’t show up”
- “Delay in order”
- “Missing order”
Product/ Service Question:
- “Re piece broken we submitted photo”
- “Problem with my order”
- “Problem with the return slip”
Request for Information Question:
- “Order questions”
- “I bought egg swing chair couple of days ago and price went down today and I would like to know if I can get the price adjustment?”
- “About my refund”
Return/ Replace Question:
- “Return order”
- “Return”
- “Inquiring about return policy”
Activation/ Cancellation Question:
- “Cancelling an order”
- “My order was canceled by Wayfair”
- “Cancel order”
Payments and Charges Question:
- “Billing”
- “Fraudulent”
- “Possible fraud”
Refund Question:
- “Unable to get a refund for undelivered out of stock item”
- “Refund”
- “My refund for returned vanity”
Account Question:
- “Promo code”
- “Account”
- “Unsolicited reset of account”
Cards Question:
- “Wayfair credit card”
- “Credit card problem”
- “Update credit card info”
Staff Question:
- “Speek with manager”
- “Regarding handyman service for our bedframe installation”
- “Customer service”
Website/ Application Question:
- “Having problems with website”
- “Everytime I go to the website it's always for the USA why”
- “Every time I try and get onto wsyfait either on search or through my old or existing orders it goes into the French site”
Employment Question:
- “Enquiring of a job vacancy”
- “Trying to apply for a repair technician job”
Other Question:
- “Inquire”
- “Retourner fauteuil déchiré livré hier”
- “Inquiries”
Compare Wayfair Canada Customer Service To
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